Privacy Policy

Last updated: July 24, 2025

This Privacy Policy describes how CallMyBot (“we”, “our”, or “the Company”) collects, uses, stores, and protects the personal data of its users (“you”, “user” or “client”) in connection with the use of the service.

We are committed to respecting your privacy and processing your data in compliance with the General Data Protection Regulation (GDPR).

1. Data Collected

We collect various categories of personal data when using the service:

a. Identification Data

  • First and last name
  • Email address

b. Usage Data

  • Bot statistics

c. Billing Data

  • Payment information processed by our partner Dodo Payments.
  • Transaction number, country, VAT, etc.
  • We never store your credit card information directly.

2. Use of Data

Your data is used only for the following purposes:

  • Authentication and security
  • Usage tracking and product improvement
  • Billing and legal obligations

3. Legal Basis for Processing

We process your data based on the following legal grounds:

  • Performance of the contract (access to the service)
  • Legal obligation (billing)
  • Legitimate interest (continuous improvement, security)

4. Data Sharing

We only share your data with:

  • Dodo Payments (for payment and billing purposes)
  • OpenAI (for AI processing purposes)

We never sell or rent your data.

5. Data Retention

  • Account data: as long as the account is active
  • Billing data: 6 to 10 years (for accounting purposes)
  • Usage/log data: 12 months

6. Security

We implement strict technical and organizational measures:

  • Data encryption during transmission
  • Secure and isolated execution of extensions

7. Your Rights

In accordance with the GDPR, you have the following rights:

  • Right of access to your data
  • Right to rectification
  • Right to erasure (“right to be forgotten”)
  • Right to data portability
  • Right to object and restriction of processing
  • Right to lodge a complaint with the CNIL (French Data Protection Authority)

To exercise your rights: contact@picoux.com

8. Cookies

We use cookies for authentication purposes only.

9. Transfers Outside the EU

Some data may be processed by subcontractors located outside the European Union (OpenAI and Dodo Payments), in countries deemed adequate by the European Commission or with appropriate safeguards (Standard Contractual Clauses).

10. Changes

We reserve the right to modify this Privacy Policy. In case of significant changes, you will be notified by email or via the Service interface.

11. Contact

For any questions regarding this policy or to exercise your rights: contact@picoux.com